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Frequent Questions
How long does ocean freight take?
Ocean shipments take approximately 12 to 16 weeks from the U.S. to destination countries.
What countries do you ship to by ocean?
We ship to Zimbabwe, Botswana, Zambia, Malawi, and Lubumbashi (DRC) via ocean freight.
How often do ocean shipments depart?
Shipments leave regularly based on regional pickups. Please refer to the Shipping Schedule.
What kind of items can I send by ocean?
Household goods, personal effects and charitable items. We do not ship prohibited or hazardous items and motor vehicles unless the shipper is shipping the whole container by themselves and not in our consolidated shipments.
Do you offer discounts for charitable shipments?
Yes! We offer a 10% discount on charitable ocean shipments with valid documents.
Which U.S. states do you collect from?
We offer consolidated shipments from over 40 states. View Annual Schedule
How do I request a quote for ocean freight?
Visit our rate calculator page and generate your quote.
How do I track my ocean shipment?
Use the Track Shipment tool with your tracking number for updates.
How long does air freight take?
Air shipments take 7 to 10 business days (14 days) from Maryland to Zambia and Malawi.
Which countries do you ship to by air?
We offer air freight services only to Zambia and Malawi.
When do air shipments depart?
Air shipments depart from Maryland on the 15th of each month.
What kind of items can I send by air?
Household goods, personal effects and charitable items. We do not ship prohibited or hazardous items.
Can I send donations or charity items by air?
Charity shipments by air may be accepted but are not eligible for the ocean discount.
Where do air shipments originate from?
Air freight shipments are processed exclusively from our Maryland facility. Customers across the U.S. must ship or deliver items to our processing hub at:
[Your Name]
[Your Phone Number]
C/O AmeZam LLC
7722 Fenton St. Unit #1083
Silver Spring, MD 20910, USA
Once received, our team prepares and dispatches your cargo directly via air to Zambia or Malawi.
How do I request a quote for air freight?
Visit the Get a Quote page and select “Air Freight.”
Can I track my air shipment?
Use the Track Shipment tool with your tracking number for updates.
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