FAQs
Frequently Asked Shipping Questions
Everything you need to know about shipping from the USA and Canada to Southern Africa.
Ocean shipments take approximately 12 to 16 weeks from the U.S. or Canada to destination countries.
We provide ocean freight shipping from the United States and Canada to Zambia, Malawi, Botswana, Lubumbashi DRC, Zimbabwe, Namibia, and South Africa.
Ocean shipment schedules vary throughout the year. View our Annual Shipping Schedule for upcoming departure dates and regional pickup information.
Household goods, personal effects, and charitable items are commonly shipped by ocean freight. AmeZam does not ship prohibited or hazardous items, and motor vehicles are not accepted in consolidated shipments unless the shipper is shipping a full private container.
Yes. AmeZam offers a 10% discount on qualifying charitable ocean freight shipments with valid documentation.
We offer consolidated shipments from more than 40 U.S. states and also accept shipments originating from Canada. For pickup details, check our Annual Shipping Schedule or contact your regional manager through our Our Team page.
Use our Shipping Rate Calculator to generate an instant quote for your ocean freight shipment. If you need assistance, our team can also help you determine shipping costs.
Track your shipment online using our Shipment Tracking System. Simply enter your tracking number to view the latest shipment updates.
Our Annual Shipping Schedule includes pickup schedules and regional manager contact information. You can also visit our Team Directory for direct contact information.
Air shipments take 7 to 10 business days, approximately 14 calendar days, from Maryland to Zambia and Malawi.
Air freight services are currently available only to Zambia and Malawi.
Air freight shipments depart from Maryland on the 15th of each month. For current schedules, visit our Annual Shipping Schedule.
Household goods, personal effects, and charitable items may be shipped by air. Prohibited and hazardous materials are not accepted.
Charity shipments may be accepted by air, but they are not eligible for the charitable ocean freight discount.
Air freight shipments are processed exclusively from our Maryland facility. Customers across the U.S. must ship or deliver items to our processing hub at 7722 Fenton St. Unit #1083, Silver Spring, MD 20910, USA.
Use our Shipping Rate Calculator and select Air Freight to receive pricing information.
Yes. Use our Shipment Tracking System to receive shipment updates using your tracking number.
AmeZam has regional managers serving different pickup locations throughout the United States and Canada. Visit our Meet Our Team page to find the appropriate regional manager and contact information for your area.