Privacy Policy

Effective Date: September 15, 2026
Last Updated: September 15, 2026

AmeZam Shipping, LLC (“AmeZam,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, requesting shipping services, contacting our team, tracking a shipment, or otherwise interacting with us.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

By using the AmeZam website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Billing or mailing address
• Pickup and delivery information
• Shipment details
• Tracking information
• Destination country or location
• Information submitted through contact, quote, shipping, or other website forms
• Communications you send to us by email, telephone, WhatsApp, website forms, or other channels
• Any other information you choose to provide in connection with a shipment or customer-service request

Certain shipping services may require additional information to process or coordinate a shipment. We will collect such information as reasonably necessary to provide the requested service.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Referring website or source
• Approximate visit date and time
• Interactions with website features
• Cookie and similar technology information

We may use analytics and website-performance tools to understand how visitors use our website, improve its performance, troubleshoot problems, and measure our marketing efforts.

3. How We Use Your Information

AmeZam may use information collected through our website and services to:

• Provide and coordinate shipping services
• Respond to inquiries and quote requests
• Process shipment information
• Provide shipment and tracking updates
• Communicate regarding pickups, departures, arrivals, delivery, or other shipment matters
• Provide customer support
• Maintain customer and transaction records
• Improve our website and services
• Analyze website traffic and performance
• Prevent fraud, abuse, and security incidents
• Comply with applicable legal, regulatory, customs, shipping, or recordkeeping requirements
• Protect the rights, property, safety, and legitimate business interests of AmeZam, our customers, and others

We may also use contact information to communicate information about AmeZam services when permitted by applicable law. Where required, you may opt out of marketing communications.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate website functionality, remember preferences, understand website usage, improve performance, and measure marketing effectiveness.

Some cookies may be placed by third-party services used on our website, such as analytics, maps, security, embedded content, or other website functionality.

You can generally control cookies through your browser settings. Disabling certain cookies may affect how some website features operate.

5. Google Analytics and Other Analytics Services

We may use analytics services, including Google services, to understand website traffic and visitor behavior.

These technologies may collect information about your device, browser, pages visited, interactions, and how you arrived at our website.

Information collected through third-party analytics services is also subject to the applicable provider’s privacy practices.

6. Google Maps and Other Embedded Services

Certain pages may contain maps, reviews, videos, social media features, or other content provided by third parties.

When you interact with these services, the third-party provider may receive information about your browser, device, IP address, or interaction with the embedded service.

Your use of those services may be governed by the third party’s own privacy policy and terms.

7. Shipment and Tracking Information

When you use AmeZam’s shipping or tracking services, we may maintain information associated with your shipment, including tracking numbers, shipment status, pickup information, destination information, and related communications.

This information is used to administer and support the shipment and provide relevant updates.

For security and privacy, customers should avoid publicly sharing tracking numbers or other sensitive shipment information.

8. How We Share Information

AmeZam does not sell your personal information as part of our ordinary business operations.

We may share information when reasonably necessary with parties that assist us in providing our services, including:

• Shipping and logistics partners
• Carriers and freight service providers
• Pickup and delivery partners
• Warehouses and agents
• Customs or government authorities where required
• Website hosting and technology providers
• Email and communication providers
• Payment or business service providers, where applicable
• Professional advisers
• Analytics and security providers

These parties may receive only the information reasonably necessary to perform the applicable service or fulfill legal and operational requirements.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect AmeZam, our customers, or others.

9. International Shipping and Data Transfers

Because AmeZam provides international shipping services, information related to a shipment may need to be communicated to carriers, agents, service providers, customs authorities, or other parties located outside the United States.

By requesting international shipping services, you understand that information necessary to facilitate your shipment may be processed or transferred in countries other than the country in which it was originally collected.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, email system, electronic transmission, or data-storage method can be guaranteed to be completely secure. You should therefore use appropriate caution when transmitting information online.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide requested services
• Maintain shipment and customer records
• Resolve disputes or customer-service matters
• Meet accounting, tax, customs, insurance, regulatory, or legal obligations
• Prevent fraud and protect our legitimate business interests

Retention periods may vary depending on the type of information and the reason it was collected.

12. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to request:

• Access to certain personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain personal information
• Information about how your personal information is used or disclosed
• Withdrawal of consent where processing is based on consent
• Opt-out from certain marketing communications

These rights are not absolute and may be subject to legal exceptions, including information that AmeZam must retain for shipping, accounting, legal, fraud-prevention, or regulatory purposes.

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.

13. Email and Marketing Communications

If you receive promotional email communications from AmeZam, you may unsubscribe using the instructions included in the communication or by contacting us.

Service-related communications—including shipment, tracking, pickup, payment, customer-service, or operational notices—may still be sent when necessary to provide services you have requested.

14. Children’s Privacy

AmeZam’s website and shipping services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.

If you believe a child has provided personal information to us without appropriate authorization, please contact us.

15. Third-Party Websites

Our website may contain links to third-party websites or services.

AmeZam is not responsible for the privacy practices, security, availability, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements.

When changes are made, we may update the “Last Updated” date at the top of this page. We encourage visitors to review this Privacy Policy periodically.

17. Contact AmeZam

If you have questions about this Privacy Policy, how your information is handled, or wish to submit a privacy-related request, please contact:

AmeZam Shipping, LLC
7722 Fenton St, Unit #1083
Silver Spring, MD 20910
United States

Phone: (301) 712-2381
Email: info@amezam.com